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Planner/Scheduler/CSR

Planner/Scheduler/CSR

Job Reference: 30294
Jordan Skwirut
Consultant
View Profilehero chevron
Jordan Skwirut
emailjordan@accountstaffinc.com
phone412-701-9033
referral linkhttps://referrals.bestinrecruiting.com/join/jskwirut1
SKILL REQUIREMENTS
Customer Service

Are you a meticulous planner with a knack for keeping production on track and customers satisfied? Join our client as a crucial member of their team, where you'll coordinate manufacturing schedules, manage inventory, and serve as the key contact for customer accounts. Your expertise will ensure their manufacturing departments operate smoothly, meet deadlines, and deliver exceptional service—all while working within a dynamic production environment.

What You’ll Do:

  • Create and maintain daily/weekly production schedules 
  • Coordinate with purchasing, production supervisors, and shipping to meet customer due dates
  • Prioritize jobs based on customer demand and machine capacity, adjusting schedules as needed for downtime or material shortages
  • Release manufacturing orders into the ERP system and balance workload across multiple machines and shifts
  • Serve as the main point of contact for assigned customer accounts, providing order updates, processing changes, and addressing concerns
  • Monitor raw materials and finished goods inventory levels, collaborating with purchasing and forecasting demand

Required Skills:

  • Strong experience with ERP systems, preferably IQMS or similar manufacturing software
  • Excellent organizational and scheduling skills
  • Ability to communicate effectively with internal teams and customers
  • Problem-solving skills to handle machine downtime, supply issues, and urgent customer requests
  • Knowledge of manufacturing and inventory processes

Nice to Have Skills:

  • Experience with production planning for manufacturing environments
  • Customer service experience in a manufacturing or supply chain setting
  • Familiarity with procurement and inventory management systems

Preferred Education and Experience:

  • High school diploma or equivalent; associate’s degree or higher preferred
  • 2+ years of experience in production scheduling, planning, or related roles, especially within manufacturing environments

 

If you're ready to play a vital role in keeping production flowing and customers happy, we encourage you to apply now and bring your scheduling expertise to their team!

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