CSR QA Associate

CSR QA Associate (Operations Quality Assurance) 

Join a quality-focused operations team where your evaluations directly improve customer experiences and program outcomes. As a CSR QA Associate (Operations Quality Assurance), you’ll audit agent work against established program standards (SOPs, WINs, business rules, and related documentation), apply objective decision-making to assess accuracy and adherence, and deliver actionable coaching that helps agents consistently perform at their best. This role blends quality evaluation, process insight, and peer-to-peer coaching in a fast-moving, service-driven environment supporting healthcare-related operations.

Required Skills

• Ability to evaluate work objectively using critical thinking and sound judgment
• Strong attention to detail and accuracy mindset
• Coaching and feedback skills (peer-to-peer), with the ability to communicate improvement opportunities clearly
• Analytical skills to review workflows, identify trends, and support performance improvements
• Moderate Excel proficiency (data validation, data entry, tables, simple formulas)
• Strong active listening and a consistent, empathy-forward approach in customer/patient interactions
• Ability to work effectively in a matrix environment with strong collaboration skills
• Healthcare experience required, specifically in areas such as claim processing, contact center, benefit verification, or similar

Nice to Have Skills

• Call center and/or claim processing experience
• Experience supporting or contributing to training efforts (new hire, refresher, nesting)
• Experience with technical writing (SOPs, user manuals, work instructions)
• Typing proficiency and comfort building materials/presentations in PowerPoint
• Familiarity with quality-oriented services such as accuracy management, performance metrics, customer experience/satisfaction, and SOP execution

Preferred Education and Experience

• High school diploma or relevant experience
  • Prior quality control / quality assurance experience

Other Requirements

• Hybrid schedule: onsite Tuesday–Thursday
• Two shifts available: 8:00 AM–4:30 PM or 8:30 AM–5:00 PM

Bring your quality mindset, healthcare operations experience, and coaching approach—and apply today to take the next step in a role where your feedback drives real improvements.

Controller (Hands-On)

Our successful, fast-growing middle-market client is hiring a hands-on Controller to lead day-to-day accounting operations, strengthen internal controls, and deliver clear, timely financial reporting to firm leadership. Reporting directly to the CFO and managing 2 direct reports, you’ll be the steady operational finance leader who can step in, modernize processes, and ensure the companies' financial foundation scales with continued growth. This role starts with strong ownership of core accounting functions and offers runway to expand into broader, more strategic finance responsibilities over time.

Required Skills

• Expertise in general ledger management, month-end and year-end close, reconciliations, journal entries, and financial reporting
• Ability to prepare and analyze financial statements, cash-flow reporting, budgets/forecasts, and variance analyses
• Working leadership across billing, collections, A/R, A/P, payroll, and cash management
• Strong command of internal controls, accounting policies, and process documentation
• Proven experience supervising and developing accounting staff while managing competing deadlines
• Advanced Excel skills and experience with accounting, billing, or practice-management systems
• High standards for accuracy, judgment, discretion, and professionalism

Nice to Have Skills

• Professional services accounting experience
• Experience tracking and reporting on work in process, A/R aging, collections, and realization
• Familiarity with client trust accounting and related reconciliations/controls
• Comfort improving financial systems and upgrading outdated processes

Preferred Education and Experience

• Bachelor’s degree in Accounting, Finance, or a related field
• 7+ years of progressively responsible accounting experience

Other Requirements

• CPA preferred (not required)
• Onsite role (parking paid by the company)
• Ability to lead change—someone who can step in quickly and improve existing processes

Bring your operational strength, your process-improvement mindset, and your commitment to accuracy—apply today to take ownership of a Controller role with real impact and room to grow.

AP/Accounting Assistant

Join a successful, fast-growing middle-market company and play a key role on a close-knit accounting team supporting a professional environment. Reporting directly to the Controller, this onsite AP/Accounting Assistant position is ideal for someone who’s detail-driven, responsive, and ready to help modernize and improve processes. You’ll own day-to-day accounts payable work while building broader accounting experience through reconciliations, month-end support, and cross-functional finance tasks.

Required Skills

• Accounts Payable experience (minimum 2 years)
• Strong accuracy, organization, and follow-through in a deadline-driven setting
• Ability to review expenses for proper approvals, coding, and documentation
• Experience processing vendor invoices, reimbursements, and credit-card transactions
• Capability to prepare and support check runs, ACH payments, and disbursements
• Comfort handling confidential financial information with discretion and professionalism
• Working proficiency with Microsoft Excel and Outlook
• Strong written and verbal communication skills; able to respond to vendor and internal inquiries
• Ability to manage multiple priorities and stay proactive in a busy office environment

Nice to Have Skills

• Background in a professional services environment
• Experience supporting month-end close, journal-entry support, and financial reporting preparation
• Exposure to payroll, billing, collections, or trust accounting support
• Interest and ability in helping update/streamline processes and internal controls

Preferred Education and Experience

• Associate’s or bachelor’s degree in Accounting, Finance, Business, or a related field (preferred)
• 2+ years in accounts payable, bookkeeping, or general accounting 

Bring your AP expertise, your eye for detail, and your drive to improve the way things work—apply now to be considered.

Pharmacy Technician (Data Entry + Patient Support)

In this role, you’ll help keep prescriptions moving smoothly by ensuring orders are complete, accurate, and ready for pharmacist verification. This is a non-retail, non-dispensing pharmacy technician position with a strong focus on data entry, prescription intake, and patient/prescriber support. You’ll work in a collaborative hub environment where accuracy, compliance, and teamwork directly improve the patient experience.

Required Skills

• Pennsylvania State Board of Pharmacy registration (Trainee or Registered Pharmacy Technician)
• Strong data entry skills with a high level of accuracy and attention to detail
• Ability to gather missing information by phone/fax from patients, prescribers, and provider offices
• Strong verbal and written communication skills
• Solid computer proficiency, including working knowledge of Microsoft Outlook, Word, and Teams
• Ability to navigate multiple technology systems and online resources
• Dependable work habits, strong work ethic, and reliable attendance
• Ability to work effectively in a collaborative environment and maintain workflow quality and schedules
• Commitment to compliance with HIPAA, applicable state/federal regulations, and company/client policies
• Ability to work in an on-site, closed-door office environment (hybrid schedule)

Nice to Have Skills

• PTCB certification
• Call center experience and/or strong customer service background
• Experience supporting pharmacy operations beyond intake (e.g., prior auth follow-ups, appeals status checks, case entry, benefit verification support)

Preferred Education and Experience

• High school diploma or GED (must have earned)
• Minimum 6 months of recent pharmacy technician experience

Bring your accuracy, professionalism, and patient-first mindset to a team that’s simplifying the prescription journey—apply today to get started.

Are you detail-oriented with a passion for accounting? We’re seeking a proactive and skilled AP Coordinator to join our client's dynamic finance team. In this pivotal role, you'll ensure the accurate and timely processing of vendor invoices and payments, maintaining high standards of organization and compliance. With your support, their accounts payable operations will run smoothly, helping them strengthen vendor relationships and optimize processes—making a real impact every day!

Required Skills:

• Minimum of 2 years of accounts payable experience
• Strong understanding of general accounting procedures and AP processes
• Excellent written and verbal communication skills
• Advanced Excel skills, including pivot tables and lookups
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word)
• Experience with purchase orders and invoice matching
• High attention to detail and accuracy
• Ability to work independently in a fast-paced environment 
• Customer service-oriented mindset

Nice to Have Skills:

• Experience with Oracle preferred
• Knowledge of internal controls and compliance standards
• Familiarity with month-end closing procedures

Preferred Education and Experience:

• High school diploma or GED required; Associate’s degree in Accounting or related field preferred
• Prior experience in a fast-paced environment handling high volumes of invoices (~2000/month)

Other Requirements:

• Hybrid work environment

Seize this exciting opportunity to advance your career in a supportive, growth-oriented environment. If you’re ready to bring your expertise to a company that values your skills and offers comprehensive benefits, apply now and step into your next professional adventure!

Step into a pivotal role that drives financial excellence and operational efficiency within a dynamic organization. As a Sr. Accountant, you will lead key accounting activities, ensuring accurate financial reporting, compliance with GAAP, and the continuous improvement of business practices. Your expertise will support strategic decision-making and uphold the company’s commitment to transparency and integrity.

Required Skills:

• Bachelor’s degree in Accounting, Finance, or a related field
• Minimum of three years of accounting experience, including public and corporate roles preferred
• Proficiency in Excel and Office suite
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Experience with SAP and Power BI is a plus
• Ability to prioritize tasks and meet deadlines with meticulous attention to detail

Nice to Have Skills:

• Prior experience with SEC reporting and technical accounting
• Knowledge of internal controls and audit preparation

Preferred Education and Experience:

• CPA certification is preferred but not mandatory

Other Requirements:

• This is an onsite role requiring presence five days a week.

Don’t miss the opportunity to advance your career by contributing to a forward-thinking team—apply now and take the next step in your professional journey!

Are you detail-oriented and organized with a knack for accurate data entry? Join our client's dynamic team as an Invoicing Clerk and play a vital role in ensuring smooth financial operations within their packaging office. This contract-to-hire position offers an exciting opportunity to work onsite, handle medium-volume invoicing tasks, and contribute to a collaborative environment supporting key clients. Your expertise will help maintain precise records, reconcile invoices, and support their customer service efforts—making a real impact behind the scenes!

Required Skills:

• Strong attention to detail with excellent data entry skills
• Proficiency in QuickBooks and Microsoft Excel
• Ability to create, verify, and maintain accurate invoices
• Strong organizational and communication abilities
• Experience with reconciliation of payments and invoices
• Ability to respond effectively to customer inquiries related to billing

Nice to Have Skills:

• Prior experience with invoicing for manufacturing or packaging industries
• Knowledge of billing procedures and process improvement strategies
• Experience in report creation for management review

Preferred Education and Experience:

• High school diploma or equivalent
• Previous invoicing or accounting experience is highly desirable

If you are ready to bring your invoicing expertise to a welcoming team and grow your career, we encourage you to apply now!

Are you detail-oriented with a passion for finance and a knack for organization? Our client is seeking an enthusiastic Accounts Payable Clerk to become a vital part of their dynamic Finance Department. This exciting contract-to-hire opportunity offers a chance to work in a professional environment where your skills directly impact their success. You’ll play a key role in managing all aspects of accounts payable operations, from invoice processing to vendor communications, ensuring financials stay accurate and seamless.

What You’ll Bring to the Role:

• Proven ability to maintain confidentiality and exercise discretion
• Strong interpersonal and communication skills
• Quick learner with adaptability in a fast-paced environment
• Excellent attention to detail and organizational skills
• Solid time management and ability to prioritize multiple tasks
• Analytical mindset and critical thinking skills
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with accounting software

Nice to Have Skills:

• Experience with foreign invoice processing and exchange rates
• Knowledge of W-9 compliance procedures
• Background in professional services environments
• Basic understanding of accounting principles

Preferred Education & Experience:

• Associate’s degree in Accounting (required); Bachelor’s degree preferred
• 3-4 years of experience in a professional services setting
• Significant work experience in accounting can substitute for a degree

Embark on a rewarding career journey with us—apply now and become part of a thriving team committed to excellence!

Are you a meticulous planner with a knack for keeping production on track and customers satisfied? Join our client as a crucial member of their team, where you'll coordinate manufacturing schedules, manage inventory, and serve as the key contact for customer accounts. Your expertise will ensure their manufacturing departments operate smoothly, meet deadlines, and deliver exceptional service—all while working within a dynamic production environment.

What You’ll Do:

• Create and maintain daily/weekly production schedules 
• Coordinate with purchasing, production supervisors, and shipping to meet customer due dates
• Prioritize jobs based on customer demand and machine capacity, adjusting schedules as needed for downtime or material shortages
• Release manufacturing orders into the ERP system and balance workload across multiple machines and shifts
• Serve as the main point of contact for assigned customer accounts, providing order updates, processing changes, and addressing concerns
• Monitor raw materials and finished goods inventory levels, collaborating with purchasing and forecasting demand

Required Skills:

• Strong experience with ERP systems, preferably IQMS or similar manufacturing software
• Excellent organizational and scheduling skills
• Ability to communicate effectively with internal teams and customers
• Problem-solving skills to handle machine downtime, supply issues, and urgent customer requests
• Knowledge of manufacturing and inventory processes

Nice to Have Skills:

• Experience with production planning for manufacturing environments
• Customer service experience in a manufacturing or supply chain setting
• Familiarity with procurement and inventory management systems

Preferred Education and Experience:

• High school diploma or equivalent; associate’s degree or higher preferred
• 2+ years of experience in production scheduling, planning, or related roles, especially within manufacturing environments

If you're ready to play a vital role in keeping production flowing and customers happy, we encourage you to apply now and bring your scheduling expertise to their team!

Join a dynamic team as an Operator/Administrative Coordinator! In this pivotal role, you'll support the seamless operation of our client's new Fulfillment Center by managing customer orders, coordinating print production, and ensuring timely, accurate order fulfillment. Your organizational skills and tech-savviness will directly contribute to delivering exceptional service and efficiency in a fast-paced environment.

Required Skills:

• High school diploma or equivalent; associate degree preferred
• 1–3 years of experience in administrative support, order processing, customer service, or printer operation
• Proficiency in Microsoft Office and data entry systems
• Strong organizational, time management, and multitasking abilities
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to work independently and collaboratively
• Ability to lift and carry materials up to 50 pounds occasionally
• Capable of operating office equipment, computers, printers, and shipping systems

Nice to Have Skills:

• Experience with shipping, inventory, printing, or fulfillment systems
• Previous warehouse or logistics experience
• Basic troubleshooting skills for printing or shipping issues

Preferred Education and Experience:

• Associate degree or higher
• Relevant experience in fulfillment, inventory, or administrative functions in a fast-paced setting

Take the next step in your career—apply now and become a key part of our client's team committed to excellence and continuous growth!