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Sterling Office Professionals

Sterling Office Professionals

Sterling Office Professionals, LLC: Your Source for Professional, Administrative, and HR Talent

Specialized Staffing for Western Pennsylvania

 

Sterling Office Professionals, LLC connects businesses with top-tier Professional, Administrative, and Human Resource personnel for both contract and direct-hire roles. Our goal is to become your first choice to assist in your administrative and professional needs.  

What we do

Roles we fill

We specialize in recruiting for the following positions:
roles we fill image
Administrative roles
Benefits Professionals
Customer Service Representatives
Human Resources Professionals
Sales & Marketing Professionals
Data Entry

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Looking for a new role?

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10th Feb 2026
microsoft office
csr
Sterling Office
Customer Service Representative

Sterling Office Professionals has teamed up with our client in the Butler, PA area in search of a Customer Service Representative to add to their expanding team.

Job Details:

  • Contract to Hire
  • Daylight
  • In-office M-F; 8:00 am -5:00 pm  
  • Pay 16-17$ an hour BOE.


Duties/Responsibilities:

• Resolve product and service problems, clarifying customer complaint, determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution.
• Understand and be able to communicate UPG’s quality parameters on all products.
• Have full knowledge and understanding of all UPG products and services (i.e., glass types, manufacturing capabilities, patterns, etc.).
• Manage incoming calls while referring non-CSR calls to appropriate departments (i.e., Lami, Commercial, Heavy, etc.).
• Identify and assess customers’ needs to achieve satisfaction.
•  Build sustainable relationships of trust through open and interactive communication.
• Meet personal/team targets (i.e., goals for personal development/answer calls by 3rd ring).
• Handle complaints, provide appropriate solutions and alternatives within time limits and follow-up to ensure resolution.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers.
• Answer questions on warranties.
• Have full understanding of RMA process.
•  Gather feedback on customer satisfaction and experience and communicate customer comments to appropriate people.


Education and Experience:

  • High School Diploma
  • 2 – 4 years’ experience
  • Customer oriented
  • Fast paced

 

Additional Requirements:

  • Strong Customer Service Focus
  • Clear Verbal and Written Communication Skills
  • Strong Attention to Detail
  • Ability to Work in a Fast-Paced Environment
  • Capability to work both independently and as part of a team
  • Problem-Solving Mindset with Ability to Multi-Task
  • Familiarity with Computers, including Microsoft Office

 

We need help IMMEDIATELY!  Please apply today!

/ year
Butler, Pennsylvania, United States
16th Dec 2025
Sterling Office
Recruiter

Recruiter Position – Join Our Growing Team!

For over 40 years, we've been a trusted staffing partner, expertly connecting talented professionals with outstanding career opportunities across industries. As we continue to expand, we're adding a skilled Recruiter to our close-knit team.

Key Responsibilities:

  • Source and screen candidates using LinkedIn, job boards, social media, and networking.
  • Conduct phone, video, and in-person interviews while building lasting relationships with candidates and clients.
  • Partner with clients to understand hiring needs and deliver qualified candidate shortlists.
  • Manage full-cycle recruitment: job postings, interviews, offers, and placements.
  • Track metrics and maintain accurate records in our ATS.

What We're Looking For:

  • 1+ years of recruiting experience (agency or high-volume environment preferred).
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to thrive in a fast-paced, results-oriented setting.
  • Familiarity with Applicant Tracking Systems and sourcing tools is a plus.

Why Work With Us? We offer competitive compensation, comprehensive benefits (health insurance, generous PTO, retirement plan with match, and more), plus unique perks that make coming to work enjoyable. Our atmosphere is fun, supportive, and collaborative – no stiff corporate culture here! Expect team outings, a casual vibe, and true work-life balance in an environment where your contributions are valued every day.

If you're passionate about helping people find great jobs and want to grow with an established, people-focused firm, we'd love to hear from you. Apply today!

Recruiter Position – Join Our Growing Team!

For over 40 years, we've been a trusted staffing partner, expertly connecting talented professionals with outstanding career opportunities across industries. As we continue to expand, we're adding a skilled Recruiter to our close-knit team.

Key Responsibilities:

  • Source and screen candidates using LinkedIn, job boards, social media, and networking.
  • Conduct phone, video, and in-person interviews while building lasting relationships with candidates and clients.
  • Partner with clients to understand hiring needs and deliver qualified candidate shortlists.
  • Manage full-cycle recruitment: job postings, interviews, offers, and placements.
  • Track metrics and maintain accurate records in our ATS.

What We're Looking For:

  • 1+ years of recruiting experience (agency or high-volume environment preferred).
  • Excellent communication, interpersonal, and organizational skills.
  • Ability to thrive in a fast-paced, results-oriented setting.
  • Familiarity with Applicant Tracking Systems and sourcing tools is a plus.

Why Work With Us? We offer competitive compensation, comprehensive benefits (health insurance, generous PTO, retirement plan with match, and more), plus unique perks that make coming to work enjoyable. Our atmosphere is fun, supportive, and collaborative – no stiff corporate culture here! Expect team outings, a casual vibe, and true work-life balance in an environment where your contributions are valued every day.

If you're passionate about helping people find great jobs and want to grow with an established, people-focused firm, we'd love to hear from you. Apply today!

/ year
Pittsburgh, Pennsylvania, United States
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TOPS STAFFING

Skilled light technical and assembly-level people

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Whether you're searching for a new opportunity or looking to hire, we're here to help. Reach out and let's get started.

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