Verification Team Supervisor

Sterling Office Professionals has partnered with a growing client to find Call Center Representatives!

Job Details

• $18- 19/hour

Required Skills

• Excellent communication skills, both verbal and written
• Strong computer proficiency, including Microsoft Office tools and multitasking across dual monitors
• Attention to detail with high accuracy in documentation and correspondence
• Fundamental analytic and problem-solving abilities
• Ability to work independently and collaboratively within small teams
• Comfortable engaging with insurance payers and pharmacy benefit managers via outbound calls

Preferred Education and Experience

• High school diploma or equivalent required
• Bachelor’s degree preferred
• At least 2 years of relevant customer service, insurance, benefits, or healthcare experience

Other Requirements

• Must pass background check; no drug screening required
• Onsite availability for three shifts: 8:00 am–4:30 pm, 8:30 am–5:00 pm, or 9:00 am–5:30 pm (shift preferences should be noted during application)
• Training will occur during the first two weeks, from 8:30 am to 5:00 pm

Sterling Office Professionals is seeking a Compliance Analyst to join our client’s team for a long-term project. 

Job Details: 

• Long-term Contract
• 8:30 – 4 Monday – Friday
• $18 an hour to start
• In-person position

Key Responsibilities:

• Accurately process assigned transactions, including policy issuance, endorsements, cancellations, non-renewals, reinstatements, and other updates, following established guidelines.

• Complete all reporting and documentation requirements within set timelines to ensure service goals are met.

• Maintain accurate and organized electronic records, tracking each transaction through completion.

• Collaborate with internal team members and other departments to ensure smooth workflow and effective communication.

Qualifications:

• High School Diploma or equivalent.

• Strong organizational and planning abilities.

• Keen attention to detail and accuracy in work.

• Ability to prioritize and manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite; comfortable working in databases and online data entry portals.

Sterling Office Professionals has partnered with a growing company to find a Consultant (Healthcare)!

Key Responsibilities:

• Lead healthcare consulting projects from initiation to completion

• Partner with clients to assess needs and implement tailored solutions

• Analyze billing, coding, and compliance workflows

• Drive strategic planning and process improvements

• Ensure regulatory compliance and project quality

• Other duties as needed.

Qualifications:

• Bachelor’s degree in healthcare, business, or related field (Master’s preferred)

• 2 + years of healthcare consulting or project management experience

• Strong leadership, client-facing, and analytical skills

• Knowledge of revenue cycle, compliance, and healthcare operations

• CPC, RHIA, RHIT, or CCS Certifications are a plus

Sterling Office Professionals has partnered with a dynamic and growing company in Irwin, PA, to find an exceptional Verification Team Supervisor who will play a pivotal role in ensuring accuracy and efficiency in payment processing operations. 

• Responsibilities:
  • Lead daily verification operations and manage team workflow.
  • Train and mentor team members, including seasonal staff.
  • Monitor team output to ensure accuracy and efficiency.
  • Maintain progress reports for auditing and review.
• Skills needed:
  • Advanced 10-key data entry proficiency with high accuracy and speed.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Strong leadership, communication, and team management skills.
• Preferred experience:
  • Prior experience in team supervision or leadership roles.
  • Knowledge of tax verification or related processes.
  • Experience with internal audits or data verification systems.

Other requirements include strong attention to detail, the ability to work full-time on-site in a business casual environment, and excellent communication skills. The role offers a competitive rate of $16-$18 based on experience, with shifts Monday through Friday between 7:00 AM and 3:30 PM—no overtime required.

Ready to take the next step in your career? Apply now to join a team where your skills will truly make a difference!

Sterling Office Professionals has partnered with a growing company to find an order entry specialist!

Job Details:

• Pay: $16–$18/hour (based on experience)
• Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Responsibilities:

• Enter and process customer orders quickly and accurately

• Verify product, pricing, and availability

• Communicate with sales, customer service, and warehouse teams

• Update customer information and track order status

• Assist with general clerical and administrative support

Qualifications:

• High school diploma or equivalent

• Previous experience in order entry, data entry, clerical, or administrative roles preferred

• Strong attention to detail and accuracy

• Proficient with Microsoft Office (Excel, Outlook, Word)

• Good communication and organizational skills

Sterling Office Professionals has partnered with a growing client to find an HR Generalist!

Are you an experienced HR professional ready to make a difference? Our client is seeking a dedicated HR Generalist for a hybrid role supporting employee relations, investigations, corrective actions, and leave management. This contract-to-hire position offers competitive pay ($26.92/hr - $32.55/hr) plus a bonus upon full-time hire.

Key Responsibilities:

• Support employee relations and conflict resolution
• Conduct investigations and manage corrective actions
• Assist with leave management and compliance
• Partner with managers and teams to promote a positive workplace

Qualifications:

• 3+ years HR experience, especially in employee relations and investigations
• Strong knowledge of employment laws (ADA, FMLA, Title VII)
• Experience with HRIS systems and handling sensitive information
• Excellent communication and conflict resolution skills
• Certifications and call center experience are a plus

Details:

• Location: Hybrid

Sterling Office Professionals has partnered with a growing company to find Case Managers! This contract-to-hire role offers an opportunity to work onsite in Pittsburgh, PA.

Required Skills:

• Strong verbal and written communication skills
• Experience in customer service, medical, insurance, or related fields
• Ability to assess and manage healthcare benefits and coverage
• Proficiency in data entry and computer literacy
• Demonstrated ability to work independently and handle multiple projects

Nice to Have Skills:

• Bilingual in Spanish
• Previous experience in case management, social work, or healthcare insurance
• Knowledge of reimbursement processes and healthcare regulations

Preferred Education and Experience:

• Bachelor’s Degree in Healthcare, Social Work, Nursing, or related area
• Minimum of 3 years’ recent experience in healthcare insurance benefits or case management

Other Requirements:

• Must pass background check
• Onsite presence after two weeks of training
• Availability for shifts at 8:30 am-5:00 pm or 9:30 am-6:00 pm

Sterling Office Professionals has partnered with a client in the Irwin area to find a Processing Team Coordinator!

Key Responsibilities:

• Start up daily operations and assign tasks

• Monitor workflow and reallocate staff as needed

• Serve as first point of contact for team questions or minor issues

• Provide training and support for new staff

• Conduct spot-checks to maintain accuracy and compliance

• Promote a positive, team-focused work environment

Qualifications:

• 2+ years of experience in payment, mail, or document processing

• Leadership or team lead experience preferred

• Strong communication and organizational skills

• Comfortable with office equipment and basic computer use

• Ability to lift up to 25 lbs and work on your feet during shifts

Sterling Office Professionals has partnered with a growing company to find a Bookkeeper! This full-time, daylight role supports the office's daily accounting and administrative operations, with a focus on accuracy, communication, and organization.

Key Responsibilities:

• Prepare and print checks

• Balance checkbooks and reconcile ledgers

• Reconcile escrow accounts

• Process daily bank deposits and wire transfers

• Verify outgoing wire instructions

• Assist with year-end 1099 preparation and submission

• Maintain accurate financial and administrative records

Qualifications:

• High school diploma or equivalent required

• 2–4 years of experience in a similar administrative or bookkeeping role

• Strong working knowledge of Microsoft Outlook, Excel, and Word

• Familiarity with accounting software such as QuickBooks

• Preferred: Experience with SoftPro products

Sterling has partnered with a growing company to find an Admin for a long-term contract position!

Job Details:

• $14/hour
• Long-term contract
• 7:30 - 3:30 

Primary Responsibilities:

• Enter data from tax documents using numeric keypad (training provided)

• Open and sort mail as directed

• Assemble documents in correct order to ensure scanning accuracy

• Meet daily production goals after training

Qualifications:

• Strong data entry skills, including 10-Key, alpha, and function keys

• Proficiency with Microsoft Office (Outlook, Word, Excel)

• Ability to follow detailed instructions and maintain accuracy

• Strong attention to detail and analytical skills

• Ability to work at a fast pace once trained

Key Responsibilities:

• Accurately enter customer orders into the system, ensuring all details are correct.

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

• Resolve customer concerns, process order modifications, and provide updates on order status.

• Collaborate with internal teams (such as sales, warehouse, and logistics) to ensure smooth order fulfillment.

• Maintain accurate records of customer interactions and transactions.

• Assist with troubleshooting order discrepancies and proactively identify solutions.

• Other administrative duties as needed

Qualifications & Skills:

• High school diploma or equivalent (associate’s or bachelor’s degree preferred).

• Previous experience in customer service, order entry, or a related field.

• Proficiency in CRM systems and order processing software.

• Strong attention to detail and accuracy in data entry.

• Excellent verbal and written communication skills.

Sterling Office Professionals has partnered with a downtown Pittsburgh client to find a temporary hr coordinator!

Job Details:

• In-person assignment
• $25 - $30/hour

Responsibilities:

• Process and organize HR paperwork

• Support payroll (data entry, timesheets, employee questions)

• Assist with onboarding paperwork and compliance tracking

• Provide general HR and administrative support

Qualifications:

• 2+ years HR, payroll, or administrative experience

• Strong attention to detail and organizational skills

• Proficiency with Microsoft Office; HRIS/payroll systems a plus

• Ability to handle confidential information

Sterling Office Professionals has partnered with a growing company to find a part-time administrative assistant!

Job Details:

• 10-30 hours a week
• In-person position

Responsibilities:

• Manage accounts payable processes

• Utilize QuickBooks for financial entries and reporting

• Create and edit documents in Microsoft Word and manage data in Excel

• Participate in group meetings and contribute to team focus and productivity

• Communicate effectively with executives, attorneys, and other stakeholders

• Maintain organized records and assist with general administrative tasks

Qualifications:

• QuickBooks experience strongly preferred

• Proficiency in Microsoft Word and Excel; advanced skills a plus

• Strong verbal and written communication abilities

• Highly organized, patient, and capable of keeping teams on task

• Comfortable speaking directly with executives and professionals

• Able to work independently while being a collaborative team member

Sterling Office Professionals is actively hiring Data Entry Specialists for a well-established company in the Irwin / Greensburg, PA area.

Job Details:

• Full-time hours: 7:00 AM – 3:30 PM, Monday–Friday

• Stable, long-term opportunity through contract-to-hire

• Join a supportive team in a professional office setting

• Gain valuable experience in document processing, clerical support, and office operations

Key Responsibilities:

• Perform data entry using a 10-key numeric keypad while viewing scanned tax documents

• Maintain high accuracy while meeting daily production goals

• Input alphanumeric and function key data efficiently

• Verify information and flag discrepancies

• Support other office administration duties as needed

Requirements:

• High school diploma or GED required

• Previous data entry, office clerk, or administrative support experience preferred

• Must be proficient with 10-key typing, keyboard navigation, and basic computer skills

• Familiarity with Microsoft Office, especially Outlook

• Ability to work independently, stay focused, and sit for long periods

Sterling Office Professionals is excited to partner with a growing HVAC company to find their next Sales Representative! This is an entry-level position!

Job Details: 

• Monday through Friday, 7:00 AM to 4:00 PM

• Contract to hire position

• $24-30/ hr DOE

Key Responsibilities:

• Make outbound calls to introduce HVAC products and services to potential customers.

• Tailor sales pitches to each client’s needs, highlighting product features and value.

• Close sales through clear, confident, and persuasive communication.

• Provide friendly and professional customer service, building trust and rapport.

• Schedule and confirm service appointments; update all parties on any changes.

• Maintain and manage a structured daily schedule using scheduling software.

• Log customer interactions and updates in the company CRM system.

• Coordinate internal resources including technicians, equipment, and materials.

• Collaborate with coworkers to improve sales processes and appointment flow.

• Stay informed on product offerings and industry trends to enhance customer conversations.

Education/Experience:

• College Degree is Required

• Strong time management and organizational skills.

• Comfort working under pressure and handling rejection professionally.