Network Engineer IT Specialist

Join Our Team as a Network Engineer / IT Specialist in Overland Park, KS close to Shawnee, KS!

Are you passionate about IT and eager to make a real impact? We’re looking for a dedicated Network Engineer / IT Specialist to join our dynamic team in a friendly, business casual environment. This is a fantastic opportunity to grow your career with a company that values your expertise and provides room for professional development.

What You’ll Do:

• Manage and support Windows-based systems: Ensure the stability, security, and optimal performance of Windows environments.
• Leverage your Office 365 and Microsoft Azure skills: Set up, configure, and troubleshoot cloud services to meet the organization’s needs.
• Troubleshoot network and end-user issues: Provide timely resolutions to connectivity and user support challenges, maintaining high user satisfaction.
• Assist with conference room A/V and laptop setups: Help facilitate smooth meetings by setting up conference room audio-visual equipment and ensuring laptops are properly configured.
• Collaborate with teams: Work closely with other IT professionals and end-users to implement solutions and improve system performance.

What We’re Looking For:

• Strong experience working with Windows operating systems and Office 365.
• Solid knowledge of Microsoft Azure cloud services.
• Excellent troubleshooting skills for network and end-user support.
• Nice to have: Experience with conference room A/V equipment and laptop setup.
• Effective communication skills and a team-oriented attitude.
• Ability to adapt quickly in a fast-paced environment.

Why Join Us?

• Contract to Hire Opportunity: Start as a contract with the potential for full-time employment based on performance.
• Career Growth: Gain valuable experience in a growing company with room to advance.
• Supportive Environment: Work onsite in a friendly, business casual setting where your ideas and skills are appreciated.
• Competitive Benefits: Enjoy a stable work environment with potential benefits after transitioning to full-time.
• This is an excellent customer site conveniently located between Shawnee, KS, and Overland Park, KS

If you’re ready to take your IT career to the next level and thrive in a collaborative setting, we want to hear from you! Apply now and become part of a forward-thinking organization dedicated to excellence and innovation.

Overview:
We’re seeking a skilled IT Specialist to provide end-user support, manage incidents, and maintain core Windows-based systems. The ideal candidate is detail-oriented, customer-focused, and experienced with Windows technologies and ServiceNow for IT service management.

Key Responsibilities:

• Provide Tier 1 and Tier 2 technical support for end-users across Windows environments (Windows 10/11, Windows Server).

• Troubleshoot and resolve hardware, software, and network issues.

• Administer Active Directory accounts, permissions, and group policies.

• Use ServiceNow to log, track, and resolve incidents, service requests, and changes according to SLAs.

• Support Office 365, VPN, printers, and mobile device configurations.

• Assist with patch management, system updates, and security compliance.

• Collaborate with IT team members on projects, system upgrades, and process improvements.

• Document solutions, procedures, and knowledge base articles for future reference.

Qualifications:

• 2+ years of IT support experience in a Windows-focused environment.

• Strong knowledge of Windows OS, Active Directory, and Office 365.

• Experience with ServiceNow or similar ITSM platforms.

• Familiarity with networking concepts (TCP/IP, DNS, DHCP).

• Excellent communication and problem-solving skills.

• Ability to prioritize and handle multiple tasks in a fast-paced environment.

• Relevant certifications (CompTIA A+, Microsoft Certified: Windows Client/Server, or similar) are a plus.

Why Join Us:

• Opportunity to work with modern Windows technologies and industry-standard ITSM tools.

• Collaborative team culture with professional growth opportunities.

• Competitive salary, benefits, and flexible work options.

6 month contract with possible extensions.