Customer Service Representative

Sterling Office Professionals has partnered with a growing company to find an Office Administrator! This full-time, daylight role supports the office's daily accounting and administrative operations, with a focus on accuracy, communication, and organization.

Key Responsibilities:

• Prepare and print checks

• Balance checkbooks and reconcile ledgers

• Reconcile escrow accounts

• Process daily bank deposits and wire transfers

• Verify outgoing wire instructions

• Assist with year-end 1099 preparation and submission

• Maintain accurate financial and administrative records

Qualifications:

• High school diploma or equivalent required

• 2–4 years of experience in a similar administrative or bookkeeping role

• Strong working knowledge of Microsoft Outlook, Excel, and Word

• Familiarity with accounting software such as QuickBooks

• Preferred: Experience with SoftPro products

Sterling has partnered with a growing company to find an Admin for a long-term contract position!

Job Details:

• $14/hour
• Long-term contract
• 7:30 - 3:30 

Primary Responsibilities:

• Enter data from tax documents using numeric keypad (training provided)

• Open and sort mail as directed

• Assemble documents in correct order to ensure scanning accuracy

• Meet daily production goals after training

Qualifications:

• Strong data entry skills, including 10-Key, alpha, and function keys

• Proficiency with Microsoft Office (Outlook, Word, Excel)

• Ability to follow detailed instructions and maintain accuracy

• Strong attention to detail and analytical skills

• Ability to work at a fast pace once trained

Key Responsibilities:

• Accurately enter customer orders into the system, ensuring all details are correct.

• Respond to customer inquiries via phone, email, and chat in a professional and timely manner.

• Resolve customer concerns, process order modifications, and provide updates on order status.

• Collaborate with internal teams (such as sales, warehouse, and logistics) to ensure smooth order fulfillment.

• Maintain accurate records of customer interactions and transactions.

• Assist with troubleshooting order discrepancies and proactively identify solutions.

• Other administrative duties as needed

Qualifications & Skills:

• High school diploma or equivalent (associate’s or bachelor’s degree preferred).

• Previous experience in customer service, order entry, or a related field.

• Proficiency in CRM systems and order processing software.

• Strong attention to detail and accuracy in data entry.

• Excellent verbal and written communication skills.

Sterling Office Professionals has partnered with a client to find a Receptionist!

Job Details: 

• in-person position
• $18/hour

Responsibilities:

• Answer and direct calls, take messages, and greet visitors.

• Process mail, deliveries, and maintain accurate records.

• Assist with data entry, document updates, and general office support.

• Help with mailings, filing, and other administrative tasks as assigned.

Requirements:

• High School Diploma or GED.

• Strong communication and organizational skills.

• Proficiency in Microsoft Word, Excel, and data entry.

Sterling Office Professionals has partnered with a downtown Pittsburgh client to find a temporary hr coordinator!

Job Details:

• In-person assignment
• $25 - $30/hour

Responsibilities:

• Process and organize HR paperwork

• Support payroll (data entry, timesheets, employee questions)

• Assist with onboarding paperwork and compliance tracking

• Provide general HR and administrative support

Qualifications:

• 2+ years HR, payroll, or administrative experience

• Strong attention to detail and organizational skills

• Proficiency with Microsoft Office; HRIS/payroll systems a plus

• Ability to handle confidential information

Sterling Office Professionals is seeking a Compliance Analyst to join our client’s team for a long-term project. 

Job Details: 

• Long-term Contract
• 8:30 – 4 Monday – Friday
• $18 an hour to start
• In-person position

Key Responsibilities:

• Accurately process assigned transactions, including policy issuance, endorsements, cancellations, non-renewals, reinstatements, and other updates, following established guidelines.

• Complete all reporting and documentation requirements within set timelines to ensure service goals are met.

• Maintain accurate and organized electronic records, tracking each transaction through completion.

• Collaborate with internal team members and other departments to ensure smooth workflow and effective communication.

Qualifications:

• High School Diploma or equivalent.

• Strong organizational and planning abilities.

• Keen attention to detail and accuracy in work.

• Ability to prioritize and manage multiple tasks simultaneously.

• Proficiency in Microsoft Office Suite; comfortable working in databases and online data entry portals.

Sterling Office Professionals has partnered with a growing company to find a part-time administrative assistant!

Job Details:

• 10-30 hours a week
• In-person position

Responsibilities:

• Manage accounts payable processes

• Utilize QuickBooks for financial entries and reporting

• Create and edit documents in Microsoft Word and manage data in Excel

• Participate in group meetings and contribute to team focus and productivity

• Communicate effectively with executives, attorneys, and other stakeholders

• Maintain organized records and assist with general administrative tasks

Qualifications:

• QuickBooks experience strongly preferred

• Proficiency in Microsoft Word and Excel; advanced skills a plus

• Strong verbal and written communication abilities

• Highly organized, patient, and capable of keeping teams on task

• Comfortable speaking directly with executives and professionals

• Able to work independently while being a collaborative team member

Sterling Office Professionals has partnered with a valued corporate client to find an Executive Assistant for a contract-to-hire position in Monroeville. This is a great opportunity to join a relaxed yet professional environment where you’ll play a key role in keeping the office running smoothly. 

Responsibilities:

• Greet and assist all visitors and clients at the front desk

• Answer and direct incoming phone calls

• Schedule and coordinate meetings and conference room usage

• Maintain a clean and organized reception and common area

• Perform general office duties, including filing, data entry, and managing office supplies

• Support team members with administrative tasks as needed

Requirements:

• Previous executive assistant experience is required
• Bachelor's Degree is preferred
• Strong organizational and multitasking skills
• Friendly, professional demeanor and excellent communication skills
• Ability to manage tasks independently and take initiative
• Trustworthy, punctual, and dependable

Sterling Office Professionals has partnered with a growing company to find a Senior Consultant (Healthcare)!

Key Responsibilities:

• Lead healthcare consulting projects from initiation to completion

• Partner with clients to assess needs and implement tailored solutions

• Analyze billing, coding, and compliance workflows

• Drive strategic planning and process improvements

• Ensure regulatory compliance and project quality

• Other duties as needed.

Qualifications:

• Bachelor’s degree in healthcare, business, or related field (Master’s preferred)

• 4 + years of healthcare consulting or project management experience

• Strong leadership, client-facing, and analytical skills

• Knowledge of revenue cycle, compliance, and healthcare operations

• CPC, RHIA, RHIT, or CCS Certifications are a plus

Sterling Office Professionals is actively hiring Data Entry Specialists for a well-established company in the Irwin / Greensburg, PA area.

Job Details:

• Full-time hours: 7:00 AM – 3:30 PM, Monday–Friday

• Stable, long-term opportunity through contract-to-hire

• Join a supportive team in a professional office setting

• Gain valuable experience in document processing, clerical support, and office operations

Key Responsibilities:

• Perform data entry using a 10-key numeric keypad while viewing scanned tax documents

• Maintain high accuracy while meeting daily production goals

• Input alphanumeric and function key data efficiently

• Verify information and flag discrepancies

• Support other office administration duties as needed

Requirements:

• High school diploma or GED required

• Previous data entry, office clerk, or administrative support experience preferred

• Must be proficient with 10-key typing, keyboard navigation, and basic computer skills

• Familiarity with Microsoft Office, especially Outlook

• Ability to work independently, stay focused, and sit for long periods

Sterling Office Professionals has teamed up with our client in the Butler, PA area in search of a Customer Service Rep to add to their expanding team.

Job Details:

• Contract to Hire
• Daylight
• In-office M-F; 8:00 am -5:00 pm  
• Starting Salary up to $17/hour

Duties/Responsibilities:

Education and Experience:

• High School Diploma
• 2 – 4 years’ experience
• Customer oriented
• Fast paced

Additional Requirements:

• Strong Customer Service Focus
• Clear Verbal and Written Communication Skills
• Strong Attention to Detail
• Ability to Work in a Fast-Paced Environment
• Capability to work both independently and as part of a team
• Problem-Solving Mindset with Ability to Multi-Task
• Familiarity with Computers, including Microsoft Office

Sterling Office Professionals is excited to partner with a growing HVAC company to find their next Sales Representative! This is an entry-level position!

Job Details: 

• Monday through Friday, 7:00 AM to 4:00 PM

• Contract to hire position

• $24-30/ hr DOE

Key Responsibilities:

• Make outbound calls to introduce HVAC products and services to potential customers.

• Tailor sales pitches to each client’s needs, highlighting product features and value.

• Close sales through clear, confident, and persuasive communication.

• Provide friendly and professional customer service, building trust and rapport.

• Schedule and confirm service appointments; update all parties on any changes.

• Maintain and manage a structured daily schedule using scheduling software.

• Log customer interactions and updates in the company CRM system.

• Coordinate internal resources including technicians, equipment, and materials.

• Collaborate with coworkers to improve sales processes and appointment flow.

• Stay informed on product offerings and industry trends to enhance customer conversations.

Education/Experience:

• College Degree is Required

• Strong time management and organizational skills.

• Comfort working under pressure and handling rejection professionally.

Sterling Office Professionals is partnering with a well-established organization in the Irwin/Greensburg area to hire experienced Call Center Representatives. 

Key Responsibilities:

• Provide inbound and outbound customer service support for taxpayers with account and payment inquiries

• Answer calls professionally and accurately while using internal systems to look up and update information

• Handle address changes, new account creation, and payment processing for various tax types

• Maintain detailed call records and accurately memo account activity

• Perform light administrative tasks, outbound follow-up, and continue training as needed

• Serve as an office key holder and assist with end-of-day bank deposits

• Stay current on updates to tax collection processes, municipalities, and school district details

What We’re Looking For:

• High school diploma or GED required; associate’s or bachelor’s degree a plus

• Call center or customer service experience required – tax knowledge is a bonus

• Comfortable working in a structured phone-based environment

• Strong listening and problem-solving skills

• Ability to type at least 40 WPM and navigate systems efficiently

• Must be comfortable with moderate computer use and online research

• Must be able to attend on-site training with no time off for the first 10 days

• Bilingual in Spanish is a plus

Job Perks:

• Hybrid schedule available after initial in-office training

• Business casual dress code – jeans and sneakers are allowed

• Work in a professional yet relaxed office setting

• Contract-to-hire opportunity with room to grow

• Gain experience in government services, account resolution, and tax support

Sterling Office Professionals has partnered with a corporate client to find Oil & Gas Title Reviewers! This is a remote contract position requiring immediate availability. The ideal candidate will have a strong background in title examination, mineral ownership verification, and reviewing title reports for accuracy and completeness.
 

Job Details:

Contract, remote position
Position is Daylight 

Key Responsibilities:

• Review title abstracts, deeds, leases, and public records to confirm ownership and mineral rights.

• Identify and resolve title defects, gaps, and encumbrances.

• Ensure compliance with state, county, and industry standards for oil & gas title research.

• Collaborate with title abstractors, landmen, and legal teams to resolve discrepancies.

• Prepare title opinions and ownership reports for final approval.

Qualifications:

• Prior experience as a Title Reviewer in the oil & gas industry.

• Familiarity with county records, courthouse archives, and legal documentation.

• High attention to detail and ability to identify title issues and curative needs.

APPLY TODAY! 

Sterling Office Professionals is focused on partnering with talented professional people in the area. Our niched focus helps us find you the right company that can help you grow in your career. We take the time necessary with every employee to nurture your passion as it becomes ours.  Our extensive benefits package includes Matching 401K, Medical, Dental, Vision, Short Term Disability, Direct Deposit and much more.