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Benefits Investigation Specialist (ASI)

Benefits Investigation Specialist (ASI)

29018
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SKILL REQUIREMENTS
Customer Service

Join our client's team as a Benefits Investigation Specialist and make a difference in healthcare access!

We are seeking dedicated and detail-oriented Benefits Investigation Specialists to play a vital role in ensuring patients obtain the medications they need with simplified coverage verification. This contract-to-hire opportunity offers a competitive hourly rate ($18-$19/hr). The role is onsite across multiple shifts and provides a chance to be part of a dynamic, collaborative environment focused on improving healthcare experiences. If you have a background in customer service, medical, insurance, or related fields and possess strong communication skills, we want to hear from you!

Required Skills

  • Excellent communication skills, both verbal and written
  • Strong computer proficiency, including Microsoft Office tools and multitasking across dual monitors
  • Attention to detail with high accuracy in documentation and correspondence
  • Fundamental analytic and problem-solving abilities
  • Ability to work independently and collaboratively within small teams
  • Comfortable engaging with insurance payers and pharmacy benefit managers via outbound calls

Nice to Have Skills

  • Previous experience in healthcare benefits verification or third-party benefits processes
  • Knowledge of commercial insurance coverage, medical benefits, government programs, and patient assistance programs
  • Experience with benefits investigation or prior authorization processes
  • Bilingual communication skills are a plus

Preferred Education and Experience

  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • At least 2 years of relevant customer service, insurance, benefits, or healthcare experience

Other Requirements

  • Must pass background check; no drug screening required
  • Onsite availability for three shifts: 8:00 am–4:30 pm, 8:30 am–5:00 pm, or 9:00 am–5:30 pm (shift preferences should be noted during application)
  • Training will occur during the first two weeks, from 8:30 am to 5:00 pm

Seize this opportunity to become a key contributor in streamlining healthcare access and making a meaningful difference in patients' lives. Apply now to join an innovative team and help untangle complex prescription reimbursement processes!

Apply today

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