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Data Entry

Data Entry

Job Reference: 29245
SKILL REQUIREMENTS
Data Entry

Sterling Office Professionals is actively hiring Data Entry Specialists for a well-established company in the Irwin / Greensburg, PA area.

Job Details:

  • Full-time hours: 7:00 AM – 3:30 PM, Monday–Friday

  • Stable, long-term opportunity through contract-to-hire

  • Join a supportive team in a professional office setting

  • Gain valuable experience in document processing, clerical support, and office operations

Key Responsibilities:

  • Perform data entry using a 10-key numeric keypad while viewing scanned tax documents

  • Maintain high accuracy while meeting daily production goals

  • Input alphanumeric and function key data efficiently

  • Verify information and flag discrepancies

  • Support other office administration duties as needed

Requirements:

  • High school diploma or GED required

  • Previous data entry, office clerk, or administrative support experience preferred

  • Must be proficient with 10-key typing, keyboard navigation, and basic computer skills

  • Familiarity with Microsoft Office, especially Outlook

  • Ability to work independently, stay focused, and sit for long periods

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10th Feb 2026
microsoft office
csr
Sterling Office
Customer Service Representative

Sterling Office Professionals has teamed up with our client in the Butler, PA area in search of a Customer Service Representative to add to their expanding team.

Job Details:

  • Contract to Hire
  • Daylight
  • In-office M-F; 8:00 am -5:00 pm  
  • Pay 16-17$ an hour BOE.


Duties/Responsibilities:

• Resolve product and service problems, clarifying customer complaint, determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment following up to ensure resolution.
• Understand and be able to communicate UPG’s quality parameters on all products.
• Have full knowledge and understanding of all UPG products and services (i.e., glass types, manufacturing capabilities, patterns, etc.).
• Manage incoming calls while referring non-CSR calls to appropriate departments (i.e., Lami, Commercial, Heavy, etc.).
• Identify and assess customers’ needs to achieve satisfaction.
•  Build sustainable relationships of trust through open and interactive communication.
• Meet personal/team targets (i.e., goals for personal development/answer calls by 3rd ring).
• Handle complaints, provide appropriate solutions and alternatives within time limits and follow-up to ensure resolution.
• Follow communication procedures, guidelines, and policies.
• Go the extra mile to engage customers.
• Answer questions on warranties.
• Have full understanding of RMA process.
•  Gather feedback on customer satisfaction and experience and communicate customer comments to appropriate people.


Education and Experience:

  • High School Diploma
  • 2 – 4 years’ experience
  • Customer oriented
  • Fast paced

 

Additional Requirements:

  • Strong Customer Service Focus
  • Clear Verbal and Written Communication Skills
  • Strong Attention to Detail
  • Ability to Work in a Fast-Paced Environment
  • Capability to work both independently and as part of a team
  • Problem-Solving Mindset with Ability to Multi-Task
  • Familiarity with Computers, including Microsoft Office

 

We need help IMMEDIATELY!  Please apply today!

/ year
Butler, Pennsylvania, United States
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